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CQI (Continuous Quality Improvement)

Mission/Purpose

Continuous Quality Improvement (CQI) is an organization-wide process to achieve ongoing improvement and maintain the quality of services and operations.  The CQI Department is responsible for facilitating the assessment of processes to ensure efficient, consistent and cost effective services for consumers.  This is achieved through the collection and utilization of objective data in order to analyze and improve services.

Core Functions

  • Evaluation
  • Reporting
  • Surveying
  • CQI Process
  • Provider Outcomes

Region 4 is committed to the residents of Nebraska and to providing them with quality community services devoted to treating mental health and substance use disorders.  Collecting and reviewing consumer information allows us to report outcomes for effective programs. To that end, Region 4 collects data that is necessary to ensure:

  • Access to and continuation of services;
  • Services meet state and federal criteria; and
  • Services have a positive impact and improve the quality of life for behavioral health consumers.


Proudly Serving 22 Nebraska Counties

Antelope, Boone, Boyd, Brown, Burt, Cedar, Cherry, Colfax, Cuming, Dakota, Dixon, Holt, Keya Paha, Knox, Madison, Nance, Pierce, Platte, Rock, Stanton, Thurston & Wayne

Crisis Response Numbersphone

(888) 370-7003
Madison, Stanton, Pierce, Antelope, Cuming, Cedar, Knox

(866) 758-4749
Platte, Boone, Nance, Colfax

(877) 488-9928
Boyd, Brown, Cherry, Holt, Keya Paha, Rock

(877) 958-7776
Dakota, Dixon, Thurston, Burt, Wayne

Open Hourshours

Hours of Operation:
Monday - Friday: 8:00 am - 5:00 pm

Closed on major holidays and weekends

Contact Usemail

206 W. Monroe Avenue
Norfolk, NE 68701
phone: (402) 370-3100
fax: (402) 370-3125
email: info@region4bhs.org

CARF Accredited
Nebraska Department of Health and Human Services
Nebraska Family Helpline
National Suicide Prevention Lifeline
Veteran's Resources
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